EDUCATION

PhD – Higher, Adult and Lifelong Education – Expected 2014
College of Education
Michigan State University – East Lansing, MI
Focus on educational technology, change and leadership in higher education

MA – Education – December 2008
College of Education
Michigan State University – East Lansing, MI
Focus on educational technology and K – 16 leadership

BA – Journalism – May 2001
College of Communication Arts and Sciences
Michigan State University – East Lansing, MI
Specialization in Public Relations

EMPLOYMENT

Instructional Designer, Michigan State University
November 2012 – Present

I work with faculty and staff at MSU to develop learning-rich, fully online and flipped/blended courses. I am also involved in research initiatives, faculty development training, and outreach and collaboration with varied educational organizations.

Instructional Designer, TechSmith Corporation
June 2010 – Present

• Responsible for creation of customer-centered learning materials focused on Camtasia Relay
• Presenter at academic and technical conferences
• Solutions provider for TechSmith products

Associate Editor, ETC Journal
January 2012 – present

• Edit and determine publication of articles surrounding the use of, and challenges surrounding technology in education.
• Increase ETC’s visibility in social media and SEO
• Author articles as desired on educational technologies at play in educational contexts

Co-Curator – TEDxLansing 2012, Independent
January 2011 – May 2011

• Responsible for planning and execution of the TEDxLansing event taking place May 21, 2010
• Solicited speaker proposals and selected final speaker lineup
• Performed marketing tasks and social media outreach
• Social media, marketing, and communication
• Coordinated ushers and attended to speakers at the event

Planning committee – TEDxLansing 2011, Independent
January 2011 – May 2011

• Responsible for planning and execution of the TEDxLansing event taking place May 21, 2010
• Solicited speaker proposals and selected final speaker lineup
• Performed marketing tasks and social media outreach
• Social media, marketing, and communication
• Coordinated ushers and attended to speakers at the event

Staff writer, The Lansing Collective, Independent
July, 2011 – present

• Craft blog posts on topics revolving around the Lansing region, its challenges, and ways the region can retain young talent.

Planning committee – TEDxLansing 2010 Independent
January 2010 – May 2010

• Responsible for planning and execution of the TEDxLansing event taking place May 21, 2010
• Solicited speaker proposals and selected final speaker lineup
• Headed the “swag bag” committee
• Performed marketing tasks and social media outreach
• Coordinated ushers and attended to speakers at the event

Twitter Editor, ETC Journal
December 2009 – January 2012
Editor of Twitter-related articles, writer of articles involving not only Twitter, but educational technologies as a whole.

• Edit and determine publication of articles regarding Twitter and its use in education
• Increase ETCs Twitter presence and visibility
• Establish a base of articles regarding Twitter basics, use and case studies in education
• Author articles as desired on additional educational technologies at play in educational contexts

eProducer MSU Virtual University Design and Technology (vuDAT)
April 2007 – June 2010
Project manager and course designer, working with faculty members to create rich, learning intense online course environments:

• Project management and guidance
• Creation and editing of technical documentation
• Learning assessment of courses/projects, and guidance for remediation if needed
• Consultation on use of technology in learning environments
• Troubleshooting and problem assessment, both at the course and individual level
• Multimedia creation and editing
• Editor and writer for the Virtual University Design and Technology blog http://blog.vudat.msu.edu
• Needs analysis and profiling for vuDAT customers
• Maintenance of a customer service focus, dedicated to relationship building between vuDAT and its customer base
• Public relations and advertising for vuDAT interests and services
• Creation of content for vuDAT website http://vudat.msu.edu
• Data analysis in research
• Research of technologies and their impact
• Coordination of Breakfast Series: Conversations in Online Pedagogy lecture series
• Provider of and participant in frequent usability testing, both internally for vuDAT and externally for companies such as TechSmith and  ANGEL Learning
• Frequent focus group participant, steering products frequently used on MSU campus
• Active campus IT community member, or having served on multiple committees campus-wide and external, including:
  • MSU Communicators
  • Instructional Computing and Technology Cafe
  • MSU ANGEL Support Team
  • ANGEL Learning Wiki Governance Committee
  • Quality Issues in Online Learning Faculty Learning Community

Programmer Analyst – Instructional Systems, Academic Computing and Network Services
February 2005 – April 2007 Administrator and third level support of the ANGEL Learning Management System and responsible for group communications, triage and outreach:

• Provision of high level technical support of ANGEL course management system serving 50,000+ users, and Adobe Breeze.
• Creation and editing of technical documentation for Instructional Systems run services, including the ANGEL learning management system and Breeze. This documentation was published both online and in print.
• Creation of campus-wide announcements, memos and publications pertaining to services run by Instructional Systems
• Studied and received ITIL Foundations certification.
• Creation and editing of conference presentations
• Web and multimedia content creation as needed
• Being an active member of the ACNS Communications Committee
• Being an active member of the ACNS 50 Years of Computing event and historical committees
• Investigation of new technologies for use in Instructional Systems and Academic Computing and Network Services
• Report creation and maintenance
• Basic server maintenance and troubleshooting

Programmer Analyst – Consulting Services, Academic Computing and Network Services

October 1999 – February 2005
Assistant manager of the student information technology helpdesk, which served the Michigan State University campus, and technical writer documenting campus technology services:

• Supervision, hiring, training and project management for 30+ technical support students for MSU’s Academic Computing and Network Services Division
• Creation of technical documentation for MSU computer users, published both online and in print
• Creation and maintenance Web pages visible to and used by the entire MSU community and beyond
• Provision of high-level technical support for MSU students, faculty and staff
• Instructor for numerous technology courses for Libraries, Computing and Training Technology Program (LCTTP).

TEACHING EXPERIENCE

• Co-Facilitator, Tech-Savvy Teaching: Melding In-Class and Online Pedagogies, MSU F&OD Spring Institute, 2013
• Co-instructor, Fundamentals of Online Teaching, spring 2013
• Teaching with Technology
  Multiple offerings
• Co-instructor, MSU Desire2Learn Conversion Labs, 2013
• Co-instructor, Teaching with Technology graduate assistant workshops, 2013
• Co-instructor, Teaching with Technology, December, 2012
• EAD 315 – Student Leadership Training
• Instructor, Summer 2011 Undergraduate course focused on the tenets and theories of leadership, and how to apply theory to real-world scenarios
• Lansing Derby Vixens Miskits junior roller derby 2011, 2012
• MAET East Lansing, CEP 800, 815 & 822 Teaching Assistant, Summer 2010 Facilitated the hands-on workshop component of the summer 2010 cohort http://punya.fts.educ.msu.edu/summer10/
• EAD 315 – Student Leadership Training Instructor, Summer 2010 Undergraduate course focused on the tenets and theories of leadership, and how to apply theory to real-world scenarios
• Fundamentals of Blended Instruction Workshop 2010 East Lansing, MI Co-instructor Workshop teaching faculty members how to integrate technology into sound pedagogical practice in the blended/hybrid course environment.
• Blended 101 Workshop 2009 East Lansing, MI Co-instructor Workshop teaching faculty members how to integrate technology into sound pedagogical practice in the blended/hybrid course environment.
• Fundamentals of Blended Instruction Workshop 2009 East Lansing, MI Co-instructor Workshop teaching faculty members how to integrate technology into sound pedagogical practice in the blended/hybrid course environment.
• Online 101 Workshop 2009 East Lansing, MI Co-instructor Workshop teaching faculty members how to integrate technology into sound pedagogical practice in the fully online course environment.
• Fundamentals of Blended Instruction Workshop 2008 East Lansing, MI Co-instructor Workshop teaching faculty members how to integrate technology into sound pedagogical practice in the blended/hybrid course environment.
• Blended 101 Workshop 2008 East Lansing, MI Co-instructor Workshop teaching faculty members how to integrate technology into sound pedagogical practice in the blended/hybrid course environment.
• Web Basics – Level I East Lansing, MI Instructor Basic HTML development class for 4-H summer workshop
• Reading Tutor Neff Elementary, Grand Ledge, MI TE 250 coursework, 2004
• PowerPoint Level I (Multiple, 2002 – 2004) East Lansing, MI Instructor Taught via LCTTP training program, Michigan State University
• AFS Basics (Multiple, 2002 – 2004) East Lansing, MI Instructor Taught via LCTTP training program, Michigan State University
• Y2K Preparedness September, 1999 Instructor East Lansing, MI Taught via LCTTP training program, Michigan State University

PRESENTATIONS AND INTERVIEWS

• Community Cinema: Wonder Women! Untold Story of America’s Superheroines
  Panelist (with Dr. Gary Hoppenstand)
  East Lansing, MI
• Educause Midwest Regional Conference 2013, Chicago, IL
  Social Media Team
• Desire2Learn Regional Users Conference 2013, Farmington Hills, MI
  D2L Conversion Labs: Fishing for Early Adopters (with Nate Evans)
• MSU Breakfast Series: Conversations in Online Pedagogy, February, 2013
  Desire2Learn Basics: Getting Started
• SLOAN-C International Conference 2012, Orlando, FL
  Enhancing the Online Journey: Effective Strategies for Student Engagement (with Dr. Cathleen McGreal)
• MSU Explorations in Instructional Technology, November 2011
  Camtasia Relay
• Educause, November 2011
  Inspiring Creativity in the College Classroom (with Dr. Leigh Graves Wolf)
  TechSmith Corporation
• Choosing Lansing: Ryan and Jess Knott
  Capital Gains, Lansing, MI
• SLOAN-C Blended 2011, Oak Brook, IL
  Blended Learning Spaces: The Treasure That Follows You Everywhere (with Dr. Cathleen McGreal)
• TCEA 2011, Austin, TX
  Ten Ways to Engage Your Students Digitally TechSmith Corporation
• TCEA 2011, Austin, TX
  One, Many, Any Every – Communicating with Digital Content
  TechSmith Corporation
• Educause 2010, Anaheim, CA
  Creating Learning Objects with Snagit
  TechSmith Corporation
• Educause 2010, Anaheim, CA
  Engaging the Digital Natives
  TechSmith Corporation
• Camtasia Relay – Examples in Education, August 2010 Michigan Virtual University Collaboration of the Minds
• Creating Tutorials to Put in your Blackboard Course, July 2010 Blackboard Day, Genessee County ISD
• Planning committee, Educause Midwest Regional Conference 2011
• Michigan State University Faculty Showcase – Google Apps Google Presentation
• Michigan Interscholastic Press Association Journalism Day, October 2009 Grassroots Engagement: Finding Your Stories Online
• Podcamp Pittsburgh 4, October 2009 Take a Screencast, It Will Last Longer
• ELI Solutions in Action, September 2009 Webinar (virtual)
  Creating Learning Environments
• ELI Solutions in Action, July 2009 Webinar (virtual)
  Advancing Innovation in Teaching and Learning in an Era of Budget Cuts
• Museum 2.0 Tech Camps 2009 Pittsburgh, PA (virtual)
  Expressing Yourself With Technology (5 minute video)
• Teaching and Learning with Technology 2009 West Lafayette, IN
  Dude, Where’s my Prof? Creating Presence in the Online Classroom
• ANGEL 7.4 Upgrade Communications 2009 Multiple, 2009 East Lansing, MI
  ANGEL 7.4 Upgrade – Overview and Information (with Ryan Yang, Virtual University Design and Technology)
• EDUCAUSE Midwest Regional 2009 Chicago, IL
  Meeting the Top Challenges in Teaching and Learning with Technology (with Andrea Nixon, Carleton College)
• ANGEL Users Conference 2008 Cincinnati, OH
  Fun is Fundamental (with Dr. Stephen Thomas)
• ANGEL Users Conference 2008 Cincinnati, OH
  Storm Warning: Preparing Your Campus for a Major Version Upgrade (roundtable discussion, with Michael Buchanon)
• MSU IT Conference 2008 East Lansing, MI
  Demystifying Documentation
• Instructional Technology Brownbag Seminar May 2008 East Lansing, MI
  Toward the Future: ANGEL 7.3 and Beyond
• MSU Today Show #3 East Lansing, MI College of Communication Arts and Sciences serious game design specialization interview. http://msutoday.msu.edu/
• Instructional Technology Brownbag Seminar September 2007 East Lansing, MI
  Wiki? Why Wiki? Using Wikis in ANGEL
• Breakfast Series: Conversations in Online Pedagogy and Best Practices September 2007 East Lansing, MI
  Top Five ANGEL 7.2 Tricks and Pet Peeves
• ANGEL 7.2 Upgrade Communications (Multiple, 2007) East Lansing, MI ANGEL
  7.2 Overview and Information

PUBLICATIONS

• Banyas, P., Gustafson, T. & Knott, J.L. (2011). Graduate student motivations to learn online. International Conference on E-Learning in the Workplace. pp. 1 – 8.
• Associate Editor, ETC Journal: http://etcjournal.com/2008/10/01/jessica-knott/
• Book review:  Journal of Virtual and Personal Learning Environments, Volume One, Issue One. Rena M. Palloff & Keith Pratt (2008). Assessing the online learner: Resources and strategies for faculty. San Francisco: Josey-Bass. pp. 176. ISBN: 978-0-470-28386-8. US$28.00.
• Charting the Course and Tapping the Community: The EDUCAUSE Top Teaching and Learning Challenges, 2009 EDUCAUSE Review, May 2009
• vuDAT Blog http://blog.vudat.msu.edu
• Storemedia: Decoding the Mysteries of Multimedia October, 2008 http://computing.msu.edu/features/071217.php
• Investigaming Contributing Editor, 2008 http://www.investigaming.com
• vuDAT Web Various http://www.vudat.msu.edu
• Breeze Presenter Improved (w/ Elizabeth Weber) April, 2006 http://computing.msu.edu/features/060414.php

AWARDS

• Casmer F. Heilman Endowed Scholarship – College of Education, Michigan State University
• 2011 AT&T Awards in Instructional Technology ZOL/PLB 355 – First Place, Fully Online Dr. Stephen Thomas – Instructor Jessica L. Knott – eProducer
• 2010 Lansing Chamber of Commerce Ten Over Ten award recipient
• 2010 AT&T Awards in Instructional Technology ISS 318 – Honorable Mention, Fully Online Dr. Cathleen McGreal – Instructor Jessica L. Knott – eProducer
• 2010 AT&T Awards in Instructional Technology ISS 318 – First Place, Blended Dr. Cathleen McGreal – Instructor Jessica L. Knott – eProducer Heidi Chen – Artist Heidi Chen – Artist
• 2009 AT&T Awards in Instructional Technology ISB 202 – First Place, Fully Online Dr. Stephen Thomas – Instructor Jessica L. Knott – eProducer Ben Rhodes – Flash Developer Christopher Irvin – Artist

COMMUNITY SERVICE

• Co-Organizer, Mid-Michigan TweetUp 2010 – present
• Co-Organizer, Michigan Girl Geek Dinners 2010-present
• Lansing Derby Vixens 2010-present (treasurer)
• Lansing Give Camp 2010
• Organizer, TEDxLansing 2012
• Organizer, TEDxLansing 2011
• Organizer, TEDxLansing 2010
• Volunteer, Ignite Lansing 3
• Volunteer, Ignite Lansing 4

PROFESSIONAL DEVELOPMENT

Conferences

Educause, 2012 Philadelphia, PA Educause, 2011 Anaheim, CA TCEA, 2011 Austin, TX Great Lakes THATCamp, 2010 East Lansing, MI National University Telecommunications Network (NUTN) 2010 Planning Committee EDUCAUSE Midwest Regional Conference Planning Committee for 2011 Work with EDUCAUSE staff and colleagues from universities across the midwest to plan the EDUCAUSE Midwest Regional Conference to take place in Chicago, IL in March of 2011. Podcamp Pittsburgh October, 2009 Teaching and Learning with Technology 2009 West Lafayette, IN EDUCAUSE Midwest Regional 2009 Chicago, IL Meaningful Play 2008 East Lansing, MI Conference on Distance Teaching and Learning 2008 Madison, WI ANGEL Users Conference 2008 Cincinnati, OH MSU IT Conference 2008 East Lansing, MI ANGEL Users Conference 2007 Indianapolis, IN MSU IT Conference 2007 East Lansing, MI Educause National Conference 2006 Dallas, TX ANGEL Users Conference 2006 Louisville, KY ANGEL Users Conference 2005 Indianapolis, IN ANGEL Users Conference 2004 East Lansing, MI

Courses and Workshops

Innovation, Learning and Learning Spaces Fall, 2008 Malcolm Brown ELI Web Seminar Community-Generated Media Summer, 2008 David Vogt ELI Web Seminar Assessing the Impact of Technology on Learning Summer, 2008 Dr. Karen Swan, Kent State University ELI Web Seminar How New Media is Changing the Face of University Relations Spring, 2008 MSU University Relations teleseminar Building Tests That Reflect What You Teach Fall, 2007 Dr. Mark Reckase, Michigan State University New Boss, New Relationship Fall, 2007 MSU Human Resources Communicating Technical Information Effectively in Writing and in Person Fall, 2006 MSU Human Resources Foundations of Student Employee Supervision Summer, 2003 MSU Human Resources